FUND YOUR ACCOUNT
To trade productively, you should be able to deposit funds easily to your trading account. Withdrawing money from your account should be equally hassle-free. At Traders Pros, we appreciate the importance of providing streamlined banking processes to our clients. With this in mind, we have offered to them a selection of secure deposit and withdrawal methods. To protect your financial and personal information, Traders Pros also uses the latest security technology ensuring the safety of your every transaction. Should you require assistance with your transactions, our dedicated support team will be there for you to lend you a helping hand.
Adding funds to your trading account takes 3 easy steps:
How to Deposit Funds into Your Trading Account?
You can deposit funds securely into your Traders Pros trading account in 3 easy steps.
There are four payment methods which you can use when trading with Traders Pros:
1. Debit and Credit Cards
This is the most popular payment method among traders, who prefer paying with credit or debit cards, because they ensure transactions’ safety, speed, and convenience. At Traders Pros, you can use such credit and debit cards as VISA, MasterCard, Discover, and Maestro. As debit and credit cards are instantly processed, your funds land in your trading account almost momentarily.
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Using an eWallet to fund your trading account is seamless and convenient. As you only provide an email to send payment to another email, your personal data remains strictly confidential. Payments are processed instantly. Cost-friendly, secure, and reliable, eWallets are the best option for those traders who do not want to use their credit and debit cards.
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*Please, note that traders using eWallets can make payments in euro (EUR) or Bitcoin (BTC).
3. Wire / International Bank Transfer
This is one of the safest methods of international money transfer involving transactions between banks. This is also a convenient payment method in countries where residents are disallowed to use such international payment systems as eWallets. A usual minimum deposit to make international bank transfer is €250. Note, however, that when you use this deposit method, it will take longer for your funds to appear in your trading account. On average, international banks take up to 5 working days to transfer your funds.
4. Local Bank Transfer
This is another payment option available at Traders Pros. You can fund your trading account using a local bank in your country of residence, doing this in your local currency. Local bank transfer is faster and less complex than international bank transfers. Traders Pros will convert the funds from your local currency to the base currency of your trading account free of charge. Note, however, that with some local payment options, it will take several business days for your money to appear in your trading account. To view different options available, log into your Traders Pros account, click on the Deposit button, and select your country from the drop-down button.
Withdrawing Funds from Your Trading Account
At Traders Pros, we have made the withdrawal process simple and hassle-free. After you submit a withdrawal request form, we will start an approval process, which usually takes up to 3 business days. When your request has been approved, we will transfer your funds using the same payment method you used to make a deposit. Please, note that it might take up to 7 days for your funds to reach you. We recommend you to ask your financial institution whether it charges any fees for monetary transactions. Traders Pros performs withdrawals free of charge.
At Traders Pros, we spare no effort to protect our clients’ financial and personal information. Abiding by local and international laws, we have implemented a rigorous verification and compliance process. In so doing, we prevent fraud, money laundering, and other illegal activities.
To verify your identity and prove your residence, you will be required to submit identification documents. After we complete your identification process, we will immediately open a trading account for you, after which you will be able to make monetary transactions. No verification will be necessary afterwards, when you make a deposit or ask to withdraw your funds. The required documents – your Proof of Identity (POI) and Proof of Residence (POR) documents – can be emailed to email@example.com.
For your convenience, you can also upload your documents by logging into the Traders Pros website and by visiting the Upload Documents page.
If you require assistance or have a query, please, contact our support team. This can be done telephonically, by using the Live Chat option. You can also send an email to firstname.lastname@example.org.
Proof of Identification (POI) Documents
To complete the POI process, you will need to provide a copy of a valid, government-issued identity document, which can be scanned or photographed. The following forms of ID are accepted:
- National Identity Card;
- Driver’s license.
The copy of the provided identity document should be clear and legible. Your full name, the date of issue, and the date of expiry of your document should be neat and distinct, and so should be your photo.
Proof of Residence (POR) Documents
To verify your residence, you need to provide documents containing information about your current address. This document should be clear and legible, and no older than 3 months. It should contain your full name and full address matching the personal details you provided during registration.
The following documents are accepted as proof of residence:
- Credit Card Statement;
- Bank Statement;
- Unity Bill such as water, gas, electricity, or a landline telephone bill.
If you deposit money by using a credit card or debit card, you will need to submit a legible copy of both the front and the back sides of the card. The copy should contain the following information:
- Full name of the cardholder;
- Expiry date of the card;
- First 5 and last 4 digits of the card. Please, note that the CVV number and the middle 7 digits of the card must be hidden on the provided copy.
- Card signature matching your signature on your ID card.
NB: If your credit or debit card does not contain your full name, you will be required to provide a credit card statement proving your ownership of the card. This statement must contain your full name as well as the last 4 digits of the card.
Proof of Payment – Bank Transfer
Note that a withdrawal to a bank account will only be processed to the original account from which you have made your deposit. Therefore, you will be required to provide a screenshot of the transaction page from your bank showing the deposit sitting into your trading account.
What withdrawal options does Traders Pros offer?
Traders Pros offers several withdrawal options. Yet your withdrawal will be processed only to the account to which you have previously deposited your funds. For instance, let us say you used a credit card to make a deposit. In this case, an amount up to the value originally debited from your credit card will be sent back to it. Any surplus earnings or profits will be deposited directly to your bank account. For security reasons, funds will only be processed to the account where your name matches your name appearing on your trading account. Note also that before any withdrawals are processed, Traders Pros will require you to complete the Proof of Identification (POI) and the Proof of Residence (POR) process, as well as the credit card verification process, if applicable.
Is there a minimum and maximum withdrawal amount?
At TradersPros, there is no minimum withdrawal amount. Your maximum withdrawal amount is the balance of your trading account.
Does Traders Pros charge any withdrawal fees?
Traders Pros charges no withdrawal fees. But we advise you to ask your bank or financial institution whether it charges fees on incoming funds.
How long does the withdrawal process take?
TradersPros makes an effort to speed up the whole withdrawal process to ensure that its clients access their money within a week. Therefore, we aim to process a withdrawal request within 1-5 business days. Note, however, that your money can reach you with delay, which depends on your bank and the payment method you used. TradersPros has no control over the time taken by your bank to release your funds. You are advised to talk to your bank about this issue.